Rules & Regulations

[vc_row][vc_column][vc_column_text]We kindly request that you review Linger Longer’s rules and regulations regarding the usage of facilities and payment, as is customary for any accommodation establishment. Thank you for your cooperation.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Payment and Rates Policy” color=”violet” open=”true” el_id=”1458729272714-21e6faea-6a75″]The rates provided are based on the check-in date and the length of stay indicated. In the event that you depart before the confirmed departure date for any reason, no refunds will be issued. All payments must be made in full before your arrival. Please be aware that we do not have card facilities available, and payment must be made via electronic funds transfer (EFT). Cash payments will only be accepted with prior arrangements.[/vc_toggle][vc_toggle title=”Arrival” color=”violet” el_id=”1458729272829-4fac3f63-a5ef”]Please note that check-in time is at 2:00 PM on the day of your arrival. Kindly inform us of your estimated arrival time before your scheduled check-in date. In the event that you plan to check in later than expected, please make the necessary arrangements with us in advance. Upon arrival, the gate will be opened for you to proceed to your reserved house.[/vc_toggle][vc_toggle title=”Departure” color=”violet” el_id=”1458729272954-58d6d4fe-9ab7″]Please note that check-out time on the day of departure is strictly 10:00 AM. If you require a later check-out time, kindly make the necessary arrangements in advance, subject to availability.[/vc_toggle][vc_toggle title=”Pets” color=”violet” el_id=”1458729273069-c4c0849e-2833″]Unfortunately, we do not permit pets on the premises.

Please be advised that we reserve the right to cancel or make changes to reservations if we suspect any fraudulent or inappropriate behavior on the part of the customer or if the reservation appears to have been made in error.[/vc_toggle][vc_toggle title=”Fishing” color=”violet” el_id=”1458729273187-80a580bf-7ef2″]

Please note that at our fishing location, trout fishing is strictly catch and release, and barbless hooks must be used. Only fly fishing with the appropriate equipment is permitted. Please be aware that there are no rods available for rent on the premises, so kindly bring your own. However, rods can be rented in town if needed. Please note that float tubes are not allowed. Thank you for your understanding and cooperation in maintaining our fishing regulations.

[/vc_toggle][vc_toggle title=”Firewood” color=”violet” el_id=”1458729841859-c1a6d031-8b01″]Upon your arrival, your guest house will be provided with firewood for one-time use. Please remember to bring your own firelighters. If needed, firewood is available for purchase at the local supermarket and gas stations in town. It’s important to note that our wood is not suitable to braai with, and during the summer months, it may not be completely dry.[/vc_toggle][vc_toggle title=”Servicing” color=”violet” el_id=”1458730014391-45668985-a26d”]During midweek bookings, all guest houses will be serviced daily, and on Saturday mornings between 9:00 AM and 11:00 AM. If cleaning services are required on a Sunday morning, kindly make the necessary arrangements in advance. Please note that exceptions may occur on public holidays, so kindly attend to any necessary arrangements in advance.  Please attend to arrangements in advance.[/vc_toggle][vc_toggle title=”Liability” color=”violet” el_id=”1458730035187-f7d162d9-a426″]All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law. Linger Longer Guest houses shall have no liability to the Guest and/or the Guest’s invitees, visitors, employees, sub-contractors or invitees for any special, indirect, consequential loss or damage or death Linger Longer Cottages’ total liability shall, wherever permitted by law, be limited to the value of the relevant Booking Confirmation Invoice.

The Guests shall indemnify Linger Longer Guest houses against any/all liability and any claims, proceedings or damages resulting or arising from or by the booking, function, the Guest, his/her invitees, visitors or any service provider engaged by the Guest.

Should the Guests or their invitees or visitors have children accommodating them on the premises, the Guests hereby acknowledge that there are dams on the premises which could result in death due to drowning or injuries due to the relevant flyfishing, and undertake to ensure the safety of the children accompanied by them. Under no circumstance will Linger Longer Guest houses be liable for any injury or death caused directly or indirectly by the dams or any activities with regards to such dams.

Linger Longer guests are encouraged to lock their motor vehicles and rooms at all times unattended.

Guests should take note that the entrance to Linger Longer as well as the parking areas of each Guest house are not supervised or closed off and Linger Longer Guest houses does not accept responsibility whatsoever for damage to, or theft from or theft of, motor vehicles parked on the premises or from rooms in the Guest houses.

The Guest is advised to have, and is responsible for insurance to cover loss of baggage, personal effects and money.

The Guest shall be responsible for any damage caused to the rooms, furnishings, utensils, and equipment therein caused by or attributable to any act, omission, default, or neglect of the guest, his/her invitees, or visitors engaged by Linger Longer Guest houses and will pay to the Linger Longer Guest houses on demand the amount required to make good or remedy any such damage, including any legal costs relating to same.

For the purpose of this clause, acts or omissions of the guests, invitees, employees and/or sub-contractors shall be deemed acts of the Guest. Right of admission is reserved.[/vc_toggle][vc_toggle title=”Acceptance” color=”violet” el_id=”1458730070427-723dab26-6db6″]It shall be deemed that all Guests (including the person responsible for the booking and his/her guests, invitees or guests have read and accepted this document and all the information contained herein on such date that the deposit has been received in our bank account. The person attending to the relevant booking is responsible to inform and provide all information containing in this document to his/her invitees, or Guests. Should you not agree with the above mentioned, kindly refrain from making the relevant deposit and send an email to info@lingerlonger.co.za with your query. Once a deposit has been received no exceptions to the above mentioned rules will be made, unless reduced to writing as agreed by both parties. No exceptions will be made with regards to our liability clause.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Please be advised that cancellation fees will be levied as a percentage of the total amount reflected on the invoice, not on the deposit paid. The following percentages apply based on the number of days cancelled prior to the arrival date:

  • More than 30 days in advance = 10%
  • 10 to 29 days in advance = 50%
  • 5 to 9 days in advance = 85%
  • 0 to 4 days in advance = 100%
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